has multiple infections.
Apparently she works for a company that does Windows support, and these multiple infections were picked up
via my IP address, which she can't tell me over an open phone line or she'll get fired.
I asked her dozens of questions about where the virus came from, what does it do, how do they get the information
etc. etc. and I made her repeat everything twice because I was 'hard of hearing'. Some things she had to spell.
I told her that my computer was v-e-r-y slow, so she'd need to be patient. She told me it was because of the virus.
Then, I asked her to 'hold' because I had to go downstairs and reset my wireless internet router. So the little girl waited ...
while I made myself a cup of tea.
Then she 'walked' me through all these screen options that would 'show' me how many red and yellow alerts I had. I told
her there were heaps! She asked me to type in a web address, but ooops in the middle of it my computer crashed, and
I had to reboot it. Dratted virus. So the little girl waited ... again.
After another 5 minutes, when my computer had 'rebooted' she took me through the website address again, and I mentioned
that a Windows pop up box had loaded, with a message on it, and it wouldn't close.
After another few minutes of conversation, I convinced her to let me read her what was in the message box, so that she
could help me decide what to do. She agreed. So I read her the message:
She asked me if it was for real. I said that it was, and that she must be mad to think that anyone would fall for such"You need to get an honest job that doesn't involve trying to scam people that their computer is infected so that you can
load your own virus and steal their information."
a low level scam, but that at least while she was wasting her time talking to me she wasn't scamming somebody else.
She hung up. Funny that. But I managed to keep her on the phone for 26 minutes all up. I could have kept going, but I
was getting a bit bored by then.
Scammers. At Christmas. How rude.