Spark ("Bubble" / XT / TELECOM) = FAIL!

Nigerian scams, chain letters, pyramid schemes and anything not auction related.
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digidog
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Post by digidog » Mon Mar 01, 2010 7:26 pm


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Foggyone
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Another Glitch

Post by Foggyone » Tue Mar 23, 2010 3:16 am

Telecom hit by another mobile outage
Customers on both Telecom's XT network and its older CDMA network have had "intermittent" issues with calls, text messages and mobile internet today.
An equal opportunity supplier of non service! :smt010 :smt084
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Re: Xtra's "Bubble" - XT problems - Telecom fail

Post by seabird3 » Wed Mar 24, 2010 3:56 am

My XT broadband has down for a good chunk of the afternoon today.
Still waiting for my shipping container....

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Re: Xtra's "Bubble" - XT problems - Telecom fail

Post by AstroMan » Fri Apr 02, 2010 8:49 am

What a load of bollox that was, she was dropped in the middle of the ocean inside a container, next minute she's sitting on the roof talking to her cellphone...talk about houdini..lmao :smt031

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Post by digidog » Thu Apr 08, 2010 10:24 pm

Telecom's XT network failed again yesterday - this time Aucklanders
were on the wrong end of the network's fifth outage in recent months.

http://www.nzherald.co.nz/nz/news/artic ... d=10637212" onclick="window.open(this.href);return false;

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Post by digidog » Sat Apr 10, 2010 11:24 pm

Today's Telecom disaster affects people using voicemail on their home phones.
Messages are being recorded, but on playback they become distorted into
"incomprehensible white noise."

A Telecom support email described this as "...a known fault that has affected 80
per cent of customers using the call minder service."

Telecom's PR department countered this by providing a different figure. "We've
had only about a hundred calls about this sort of problem."

http://www.nzherald.co.nz/nz/news/artic ... d=10637612" onclick="window.open(this.href);return false;

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Post by digidog » Tue May 04, 2010 9:24 pm

Here's a weird one.... Telecom XT "altering" texts during transmission.

A Salvation Army church leader sent this text to 10 people.
"...bring a date or your muma but would prefer it if you bought [sic] a youth
and plenty of food should be a great night so see you there six o'clock".
Telecom helpfully changed that to...
"...bring a date or your muma but would prefer it if you bought me she
setting a bad example for me
".
Telecom claims that the changes are random, but that's pretty unlikely.
Other XT users have also been affected by this "feature".

http://www.stuff.co.nz/business/3657571/" onclick="window.open(this.href);return false;

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Re: Xtra's "Bubble" - XT problems - Telecom fail

Post by Foggyone » Tue May 04, 2010 9:32 pm

Wow. That could be a worry.

We use text messages extensively to give us a break on our competitors in the local rental market. Have not heard of any instances of recipients getting altered messages. Luckily our system has nothing to do with XT, except for delivery to the (decreasing) number of Telecom customers.
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Post by digidog » Tue May 04, 2010 11:02 pm

On another note, our daughter sent us a text at 9:01am last night saying she'd be
working late. It didn't arrive at our end until 4:42am. Although daughter was
safely tucked up in bed by then, it caused a minor panic with Mrs DigiDog.

Seven and a half hours to deliver a text? Naturally, daughter is using XT.

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Re: Xtra's "Bubble" - XT problems - Telecom fail

Post by rusticdog » Wed May 05, 2010 1:13 am

It's not related, but reminds me of a problem we came across with Xtra email. Probably a couple of years ago we were testing some software that greylisted emails, which is basically replying to a sending mail server with "Sorry, having temporary issues, try again" and if the message arrives again then you let it pass. It works in that most sending servers try again within 15 minutes and a lot of spambots won't bother trying to reply at all...so you barely notice the lost time and get less spam.


Anyway, if I sent a large email from my Xtra account to rusticdog@example.com which was running this greylisting software, then the message would be temporarily bounced back, this is expected and Xtra would try to resend it again a few minutes later. But if I sent a large email to rusticdog@example.com and another message to rusticbitch@example.com at roughly the same time, then after both messages were temporarily bounced the message that eventually arrived actually contained elements of both emails as though they were merged together. It would only do this to emails that were being sent to the same domain, so you wouldn't get emails for another company etc...though if I were a dealer in confidential information even sharing across staff could be very embarrassing.

I'm sure they've fixed it now. I never bothered to advise them of this fault, as they were particularly unhelpful to me another time so figured they could bite my donkey.


It was this comment in the article though that sparked my interest....
But Telecommunications Users Association chief executive Ernie Newman was sceptical. "It doesn't seem to me that a random insert into a text message would come out with an intelligible message at the end of it ... it seems to me that somebody must be hacking it."
Must be hacking ? ....or is it possible that a glitch in your queuing and reprocessing of messages can cause this Ernie ?

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Talk About Tempting Fate

Post by Foggyone » Sun May 09, 2010 8:18 pm

Telecom confident XT problems now fixed
Telecom chief executive Paul Reynolds says he's confident all the problems with the XT network are now fixed and the company will resume marketing of the network in the next couple of weeks.
We can but hope that he is right.
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Massage The Ballsups

Post by Foggyone » Mon May 10, 2010 2:04 am

New XT Site

The review document (link on the above site) is an exercise in saying very little in 9 pages.
It appears to say XT broke because Telecom are too inexperienced to drive it, and unable to fix the problems in time.

Well, DUH!
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Post by digidog » Mon May 10, 2010 2:30 am

Juha Saarinen has a review of Theresa Gattung’s biography, "Bird on a
Wire". He concludes that she doesn't cover any of the important issues
like why she backed CDMA instead of GSM, the Ferrit disaster and so
forth. In fact, unless you're a card-carrying Gattung supporter the book
sounds like a total flop.

Read the ComputerWorld story...

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Despite The Flash New Ads

Post by Foggyone » Fri Jun 25, 2010 12:40 am

More XT outages
Telecom's much-vaunted XT network has been partially down in central Taranaki for nearly 24 hours.
However, a Telecom spokesman said the network wasn't broken, but was being upgraded and those on the edge of coverage zones would be getting limited service.
A new euphemism for broken is "being upgraded".
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Post by digidog » Fri Jun 25, 2010 12:41 am

Aha... the old "It's not a bug, it's a feature" excuse.

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